Legal
Privacy Policy
Effective Date: June 1, 2026
At Chapters Lived, our mission is to help families, teams, and organizations preserve and share life's meaningful moments. We are committed to protecting your privacy and being transparent about how your information is collected and used.
Information We Collect
We collect only the information necessary to provide and improve our services.
Account Information
When you create an account, we may collect:
- Name
- Email address
- Profile photo (optional)
- Account preferences
Content You Upload
To provide the Chapters Lived experience, we collect and store content you choose to upload, including:
- Photos
- Videos
- Captions
- Stories
- Comments
- Tags
- Timeline and chapter information
Usage Information
We automatically collect limited information about how you use our platform, including:
- Device type
- Browser type
- IP address
- App version
- Pages and features accessed
- General usage analytics
What We Do Not Collect
We do not collect:
- Social Security numbers
- Driver's license information
- Financial account information
- Medical records
- Biometric data
- Precise GPS location data
- Information from your contacts unless you choose to share content with them
How We Use Information
We use your information to:
- Create and maintain your account
- Store and organize your content
- Enable sharing features you choose to use
- Improve platform performance and user experience
- Provide customer support
- Communicate important service updates
- Protect the security of the platform
We Do Not Sell Your Data
Chapters Lived does not sell your personal information, photos, videos, or memories to advertisers, marketers, or third parties.
Sharing Information
We only share information:
- With people you choose to share content with
- With trusted service providers that help us operate the platform
- When required by law
- To protect the security, rights, or safety of our users and company
Data Storage and Security
We use industry-standard security measures to protect your information and uploaded content. While no system can guarantee complete security, we continually work to safeguard your data.
Your Content
You retain ownership of the content you upload to Chapters Lived. We only use your content as necessary to provide and operate the service.
Account Deletion
You may request deletion of your account and associated content at any time by contacting [email protected].
Children's Information
Parents and guardians control content uploaded regarding minors. Chapters Lived does not knowingly collect personal information directly from children under 13 without parental involvement.
Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be communicated through the platform or by email.
Contact Us
Questions about this Privacy Policy may be directed to [email protected].
Photo & Video Content Policy
Effective Date: June 1, 2026
Chapters Lived exists to help individuals, families, teams, organizations, and communities preserve and share meaningful moments through photos, videos, stories, and memories.
Ownership
You retain ownership of all photos, videos, and other content you upload to Chapters Lived. By uploading content, you confirm that:
- You own the content, or
- You have permission from the owner to upload and share it.
Your Rights
- You maintain full ownership and control of your content.
- Chapters Lived does not claim ownership of your photos, videos, or memories.
Limited License
To provide the Service, you grant Chapters Lived a limited, non-exclusive license to:
- Store your content
- Display your content according to your sharing settings
- Process your content to provide platform functionality
- Transmit your content when requested by you or authorized users
This license ends when your content is deleted from the Service, subject to backup and legal retention requirements.
Prohibited Content
Users may not upload content that:
- Infringes copyrights or trademarks
- Violates another person's privacy rights
- Contains illegal material
- Contains malicious software
- Exploits or harms minors
- Promotes violence or illegal activity
Content Removal
Chapters Lived reserves the right to remove content that violates this policy, our Terms of Use, or applicable laws.
Copyright & DMCA Policy
Effective Date: June 1, 2026
Chapters Lived respects intellectual property rights. If you believe content on Chapters Lived infringes your copyright, please submit a notice containing:
- Your name and contact information
- Identification of the copyrighted work
- Identification of the allegedly infringing content
- A statement that you have a good-faith belief the use is unauthorized
- A statement that the information provided is accurate
- Your electronic or physical signature
Submit Notices To
Repeat Infringers
Chapters Lived reserves the right to suspend or terminate accounts that repeatedly violate intellectual property rights.
Counter-Notices
Users who believe content was removed in error may submit a counter-notification as permitted by applicable law.
Community Guidelines
Effective Date: June 1, 2026
Chapters Lived is built around preserving memories and celebrating life's moments. We ask all users to contribute positively and respectfully.
Be Respectful
Treat other users with kindness and respect.
Share Responsibly
Only upload content that:
- You own
- You have permission to share
- Respects the privacy of others
Protect Privacy
Do not share:
- Sensitive personal information
- Financial information
- Government-issued identification
- Information that could endanger another person
Prohibited Behavior
Users may not:
- Harass or bully others
- Impersonate another person
- Upload unlawful content
- Post hateful, discriminatory, or threatening material
- Attempt unauthorized access to accounts or systems
- Distribute malware or harmful software
Reporting Violations
Users may report violations by contacting [email protected].
Data Deletion Request Policy
Effective Date: June 1, 2026
Chapters Lived respects your right to control your information.
Account Deletion
You may request deletion of your account at any time. Requests may be submitted to [email protected].
What Happens When You Delete Your Account
Upon account deletion:
- Your profile information will be removed from active systems.
- Your personal content will be scheduled for deletion.
- Shared content may remain visible to authorized collaborators where applicable.
- Certain information may be retained as required by law, security, fraud prevention, or contractual obligations.
Backup Systems
Deleted information may remain in secure backup systems for a limited period before permanent removal.
Processing Time
Most deletion requests are completed within 30 days.
Children & Family Content Policy
Effective Date: June 1, 2026
Chapters Lived is designed to help families preserve and share memories across generations.
Content Involving Children
Parents and legal guardians are responsible for content they upload involving minors. By uploading photos, videos, or information relating to a child, you represent that you have the legal authority to do so.
Privacy Protection
We encourage users to carefully consider privacy settings when sharing content involving children.
Children's Information
Chapters Lived does not knowingly collect personal information directly from children under 13 without parental involvement.
Safety
Content that exploits, endangers, or harms children is strictly prohibited and may be reported to appropriate authorities when required by law.
Family Sharing
Users should only share family-related content with trusted individuals and groups authorized to view that information.